Refund policy

Returns & Refund Policy 🔄💰

At Everything, we want you to be 100% happy with your purchase. If something isn't quite right, we’re here to help! We’ve designed our return process to be as simple and stress-free as possible.

1. Return Eligibility ✅

To be eligible for a return, please ensure:

The item was delivered within the last [7].
The product is unused, unwashed, and in the same condition that you received it.
The product is in its original packaging with all tags and labels intact.

2. Non-Returnable Items 🚫

For hygiene and safety reasons, the following items cannot be returned:

[E.g., Innerwear, face masks, or personal care products]
Custom-made or personalized items.
Items marked as "Final Sale" at the time of purchase.

3. Damaged or Defective Items 📦⚠️

Did your order arrive broken or faulty? Don't worry, we've got you covered!

Please email us at [everythingradha@gmail.com] within 48 hours of delivery.
Include your order number and a clear photo/video of the damage.
We will send a replacement at no extra cost or issue a full refund immediately.

4. Return Shipping Costs 🚚

For Defective/Wrong Items: Shipping is 100% FREE. We will arrange a reverse pickup from your address.
For "Change of Mind": [CHOOSE ONE: We offer free returns / OR / A small return shipping fee of ₹XXX will be deducted from your refund].

5. Refund Process & Timing 💳

Once we receive and inspect your return:

We will notify you via email that we have received your item.
If approved, your refund will be processed automatically.
The credit will be applied to your original payment method within [REFUND PROCESSING TIME, e.g., 5–7 business days].
For COD Orders: Refunds will be sent via UPI or Bank Transfer. Our team will contact you for your details.

6. Exchange Options 🔄

Love the item but need a different size or color?

We offer easy exchanges! Simply reach out to [everythingradhs@gmail.com] and we will check our stock for you. If available, we’ll swap it out for you.